Privacy Policy

Introduction

At oravellumina, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our financial planning consultation services. We're committed to transparency and ensuring you understand how your data is handled.

Information We Collect

How We Use Your Information

We use your personal information for the following purposes:

• • Providing financial planning consultations and related services
• • Communicating with you about appointments, services, and account information
• • Improving our services based on feedback and usage patterns
• • Complying with legal obligations and regulatory requirements
• • Protecting against fraud and ensuring platform security

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Information Sharing

We may share your information in limited circumstances:

• • With service providers who help deliver our services (under strict confidentiality agreements)
• • When required by law, regulation, or court order
• • To protect our rights, property, or safety, or that of others
• • With your explicit consent for specific purposes

Data Security

We implement robust security measures including encryption, secure servers, access controls, and regular security audits to protect your personal information from unauthorized access, alteration, or disclosure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Financial consultation records are typically retained for 7 years as required by Australian regulations.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

• • Access — Request a copy of personal information we hold about you
• • Correction — Ask us to correct inaccurate or incomplete information
• • Deletion — Request deletion of your personal information in certain circumstances
• • Restriction — Request we limit how we use your information
• • Portability — Receive your data in a portable format for transfer to another service
• • Objection — Object to certain types of data processing

Cookies and Tracking

Our website uses cookies to enhance your experience and provide personalized service. You can control cookie preferences through your browser settings or our cookie preference center.

For detailed information about our cookie practices, please see our Cookie Policy. Cookie Policy

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies before sharing personal information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

Policy Changes

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or website notifications and update the "last modified" date above.

Contact Us

For questions about this privacy policy or to exercise your privacy rights, please contact us: